Return and Exchange Policy

We want you to be completely satisfied with your purchase. If you receive an item that is the wrong size, defective, damaged, or incorrect, we’re happy to assist with an exchange, subject to the terms below.

Exchange Window

All exchange requests must be submitted within 3 days of delivery Requests submitted after this period will not be accepted.

Size Exchanges

Items may be exchanged for the same item in a different size, subject to availability.

To be eligible for a size exchange, the item must be:

• Unused, unworn, and unwashed
• In its original condition
• Returned with all original tags and packaging intact
  
  

We do not offer exchanges for a different product or style.

Defective, Damaged, or Incorrect Items

If you receive an item that is:

• Defective due to a manufacturing issue
• Damaged upon arrival
• Incorrect, such as the wrong item or size
  
  

Please contact us within 3 days of delivery and provide your order number along with clear photos or videos showing the issue.

Once your request has been reviewed and approved, we will arrange an exchange for the correct or same item, subject to availability.

Exchange Conditions

Items must be returned in their original condition unless the exchange is being requested because the item arrived defective or damaged.

Items that have been worn, washed, altered, stained, or damaged after delivery may not be eligible for exchange.

All exchanges are subject to product availability. We reserve the right to determine whether an item qualifies for an exchange based on the condition of the item and the nature of the issue. 

Contact us

Phone : 91 88266 65787

Email : saloni@salonimathur.com